News Release: July 16, 2010
On July 7 and 8, 2010, TelSpan WorldWide Conferencing and Simon Youth Foundation partnered on a used book sale which was held in the PNC Center in downtown Indianapolis. During the two day sale, used books, VHS tapes and DVD’s donated to the cause were sold to raise $842.00 in funds to benefit at-risk youth through Simon Youth Foundation.
News Release: July 8, 2010
TelSpan, the Indianapolis-based provider of worldwide conferencing services, is proud to announce exciting new enhancements to its TelSpanRayo web conferencing platform. The functionality of the platform has been improved without changing the primary software interface. TelSpanRayo clients now have the ability to download recorded presentations to be distributed as they wish. Webcams and video and audio clips will not be included in the downloadable recordings, though video and audio clips are available in the recordings stored on-line within TelSpanRayo. The webcam functionality has been relocated on the presentation screen for easier viewing. Improved Java sharing for non-Windows PCs is also now included. Platform stability, chat features, and TelSpanRayo library functionality have also been improved.
News Release: July 2, 2010
TelSpan, the Indianapolis-based provider of worldwide conferencing services, recently appointed Gwennetta Lewis as its new . At TelSpan Ms. Lewis’ primary responsibilities will include managing TelSpan’s team of inside sales professionals and support staff, increasing productivity and revenues, improving sales procedures and processes, and implementing training and certification programs. In this role, Ms. Lewis will work closely with Marketing and Business Development to increase sales of TelSpan’s conferencing and event services, including audio conferencing, web conferencing, video conferencing, streaming, and online registration services.
News Release: April 22, 2010
TelSpan, the Indianapolis-based provider of worldwide conferencing services, is celebrating its 20th year in business in 2010. TelSpan, officially incorporated in the state of Indiana in February of 1990, was founded by J. Bruce Laughrey, who owned MediSpan at the time. TelSpan was established as a separate entity from MediSpan, and JB Laughrey, Inc. was formed to be the parent company.
Mr. Laughrey’s initial idea was to use TelSpan as a separate entity to distribute MediSpan’s drug interaction information to patients over the telephone via 800 and the then-new 900 numbers. According to Mr. Laughrey, “The idea was kind of like today’s Text for Haiti to make a donation which appears on your cell phone bill. Our idea was to provide medical information via the phone, and the charge would appear on the patient’s phone bill.” Mr. Laughrey tasked a MediSpan employee, Larry Flaten, to set up the TelSpan operations. Mr. Flaten came up with a related idea to utilize the phone system, now patented by TelSpan, called TeleCredit. According to Mr. Flaten, “The idea was the old rebate idea in reverse. Instead of charging people on their phone bills, they would apply for a rebate using an 800 number, and the customer who dialed the number would receive a credit on their phone bill.” Purina ran a very successful rebate program through the TeleCredit model with TelSpan.
The entrepreneurs continued to look for ideas to grow their new company. Mr. Flaten’s next idea was for an 800 Calling Card, an audio greeting card which included a specific 800 number. After the sender recorded a message, the recipient would dial the number and hear a personally recorded message from the sender. At this time, Keith E. Locke, current President and CEO of TelSpan, serving as a Consultant for MediSpan purchased the first calling card for his wife, Linda! More ideas followed, including TikChek, an automated sports ticket exchange system, on-phone testing, and automated prescription medication fulfillment services for the pharmaceutical industry.
While at MediSpan, Mr. Laughrey was a member of the executive council for NCPDP. This pharmacy organization conducted many conference calls, and Mr. Laughrey was astounded by the high price of the conference calls at that time. Sensing a strong business opportunity, Mr. Laughrey and Mr. Flaten hired a programmer who designed and built TelSpan’s original RSC audio conferencing bridges. In 1995, Mr. Laughrey hired Mr. Locke to direct TelSpan’s operations full-time. Mr. Locke continues to guide TelSpan through the world of conferencing and communications services, with on-site operators and web support, making it the growing, worldwide, conferencing and streaming services provider it is today.
TelSpan was founded on Mr. Laughrey’s guiding principles of E3 (Excellence Exceeding Expectations) service, a client service standard which remains at the heart of each TelSpan service and client interaction. In today’s quickly changing world of telecommunications, TelSpan is proud to celebrate twenty years of providing clients with E3 service and the best possible world-class conferencing and communications services in the industry.
About TelSpan
Founded in 1989, TelSpan is an Indianapolis-based primary provider of conferencing related services, including web, audio, and video conferencing, streaming, recording, online registration, and operator-assisted event and Q&A conferences. TelSpan focuses upon providing high quality conferencing services to organizations worldwide with guaranteed E3 (Excellence Exceeding Expectations) service. For more information, please visit TelSpan’s website at http://www.telspan.com.
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If you would like more information about this topic, please contact Marie Nolan at 800-600-6458 ext. 650 or e-mail Marie at nolanm@telspan.com.
News Release: April 22, 2010
In honor of the 40th anniversary of Earth Day being celebrated on April 22, 2010, TelSpan employees held an Earth Day jeans day fundraiser called “Greans Day” in order to raise money towards the purchase of five 8 foot tall trees. These trees will be planted in downtown Indianapolis where TelSpan is headquartered, through a donation to Keep Indianapolis Beautiful. Keep Indianapolis Beautiful (KIB) envisions a vibrant city, with every neighborhood landscape thriving and well, and its people empowered, mobilized, and devoted toward that vision. Through their NeighborWoods program, KIB is working with community organizations including TelSpan to plant 100,000 trees in Marion County by 2017.
2010 not only marks the 40th anniversary of Earth Day, but also marks the 20th anniversary of TelSpan’s incorporation. For over two decades, TelSpan has helped organizations “go green” and aid the environment by replacing travel with conferencing while reducing the carbon footprint of both the host organization and conference participants.
About TelSpan
Founded in 1989, TelSpan is an Indianapolis-based primary provider of conferencing related services, including web, audio, and video conferencing, streaming, recording, online registration, and operator-assisted event and Q&A conferences. TelSpan focuses upon providing high quality conferencing services to organizations worldwide with guaranteed E3 (Excellence Exceeding Expectations) service. For more information, please visit TelSpan’s website at http://www.telspan.com.
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If you would like more information about this topic, please contact Marie Nolan at 800-600-6458 ext. 650 or e-mail Marie at nolanm@telspan.com.
For more information on KIP Keep Indianapolis Beautiful, please visit http://www.kibi.org/
News Release: March 25, 2010
TelSpan, the Indianapolis-based provider of worldwide conferencing services, recently announced the promotions of Dan Keller and Bradford Bright to newly created positions within TelSpan WorldWide Conferencing. Dan Keller has been appointed to the position of Director, Corporate Quality Assurance. In his new role, Mr. Keller will be responsible for implementing, organizing, monitoring, and measuring quality improvement efforts throughout the company. Mr. Keller’s wide ranging experience in TelSpan’s operational areas uniquely positions him to monitor, support, and improve all aspects of TelSpan’s business. According to Keith Locke, TelSpan’s President and CEO, “TelSpan is dedicated to providing client service at the highest level possible, and having a Corporate Director responsible for Quality Assurance further demonstrates TelSpan’s commitment to the highest quality in the industry.”
Bradford Bright has accepted the newly created position of Manager, Client Services. The newly created Client Services Department will encompass the client-facing operational areas of Operator Services, Web Services, and Event Advisors. Mr. Locke adds, “Throughout his career at TelSpan, Bradford has demonstrated great dedication and attention to the needs of our clients. This promotion is a mark of TelSpan’s confidence in Bradford’s abilities to motivate and to organize this new department for even greater efficiency, productivity, and E3 service.” Mr. Bright says, “I am pleased to lead our new Client Services department towards our goal of ensuring that the conferencing experience of each and every TelSpan client is flawless. Client Services will provide everything our clients need, from the finest operators in the industry, to professional event setup consultation, as well as friendly technical support.”
About TelSpan
Founded in 1989, TelSpan is an Indianapolis-based primary provider of conferencing related services, including web, audio, and video conferencing, streaming, recording, online registration, and operator-assisted event and Q&A conferences. TelSpan focuses upon providing high quality conferencing services to organizations worldwide with guaranteed E3 (Excellence Exceeding Expectations) service. For more information, please visit TelSpan’s website at http://www.telspan.com.
If you would like more information about this topic, please contact Marie Nolan at 800-600-6458 ext. 650 or e-mail Marie at nolanm@telspan.com.
News Release: December 15, 2009
TelSpan, the Indianapolis-based provider of worldwide conferencing services, is proud to announce exciting new upgrades to its TelSpanRayo web conferencing platform. Already one of the easiest-to-use web conferencing platforms available, TelSpanRayo is now a fully integrated audio and web conferencing platform with webcam and video capability. A new self-recording option is also now available. This Flash-based platform allows attendees to attend a conference with only a web browser and Adobe Flash Player, and meetings can be hosted from a PC, Mac, or Linux computer.
News Release: September 28, 2009
During a food drive the first week of September, TelSpan WorldWide Conferencing helped to stamp out hunger in Central Indiana by collecting food and cash donations for Gleaners Food Bank. Approximately 1500 pounds of food was collected, in addition to cash donations totaling $290.72 from the efforts of TelSpan employees, as well as from tenants in the building where TelSpan’s headquarters are located.
News Release: July 17, 2009
After forty seven years, members of the originals Castaways and Rising Sons rock ‘n roll 60’s band reunited for a reunion at the 2009 Heritage Days festival held in July in Macomb, IL. The Castaways was formed in 1963 by four local guys with a passion for rock ‘n roll who wanted to express their own take on the music.
Three of the original four Castaways performed at the reunion, including Steve Yeast, Bill Bushnell, and TelSpan’s own Bruce Laughrey!
