News Release: March 25, 2010
TelSpan, the Indianapolis-based provider of worldwide conferencing services, recently announced the promotions of Dan Keller and Bradford Bright to newly created positions within TelSpan WorldWide Conferencing. Dan Keller has been appointed to the position of Director, Corporate Quality Assurance. In his new role, Mr. Keller will be responsible for implementing, organizing, monitoring, and measuring quality improvement efforts throughout the company. Mr. Keller’s wide ranging experience in TelSpan’s operational areas uniquely positions him to monitor, support, and improve all aspects of TelSpan’s business. According to Keith Locke, TelSpan’s President and CEO, “TelSpan is dedicated to providing client service at the highest level possible, and having a Corporate Director responsible for Quality Assurance further demonstrates TelSpan’s commitment to the highest quality in the industry.”
Bradford Bright has accepted the newly created position of Manager, Client Services. The newly created Client Services Department will encompass the client-facing operational areas of Operator Services, Web Services, and Event Advisors. Mr. Locke adds, “Throughout his career at TelSpan, Bradford has demonstrated great dedication and attention to the needs of our clients. This promotion is a mark of TelSpan’s confidence in Bradford’s abilities to motivate and to organize this new department for even greater efficiency, productivity, and E3 service.” Mr. Bright says, “I am pleased to lead our new Client Services department towards our goal of ensuring that the conferencing experience of each and every TelSpan client is flawless. Client Services will provide everything our clients need, from the finest operators in the industry, to professional event setup consultation, as well as friendly technical support.”
About TelSpan
Founded in 1989, TelSpan is an Indianapolis-based primary provider of conferencing related services, including web, audio, and video conferencing, streaming, recording, online registration, and operator-assisted event and Q&A conferences. TelSpan focuses upon providing high quality conferencing services to organizations worldwide with guaranteed E3 (Excellence Exceeding Expectations) service. For more information, please visit TelSpan’s website at http://www.telspan.com.
If you would like more information about this topic, please contact Marie Nolan at 800-600-6458 ext. 650 or e-mail Marie at nolanm@telspan.com.
