Part two in a Series
There are many conferencing providers who provide audio and conferencing services. However, not all are proficient at executing high profile conferencing events. Here are some things to consider when selecting a provider for conferencing events:
Service Offerings – Does the provider offer all the services you might require for your event including operator assisted audio conferencing, web conferencing, recording and archiving services, streaming and webcasting, online registration, podcasting and video conferencing? You do not want to have to utilize multiple providers on one event.
Event Assistance – Does the provider offer Event Advisors or other trained event conferencing specialists who focus entirely on planning and executing conferencing events?
Quality of Operators – Not only do some audio conferencing providers outsource, or not offer operator assisted functionality, the quality of the operators varies greatly among providers. The quality and professionalism of the operator is often the one element most likely to affect the overall professionalism of your conferencing event.
Experience – Be sure the provider you select has experience with the type of conferencing event you are undertaking. Consider the longevity of the provider and the experiences of their clients.
In my next post we’ll start to look at different elements that make up a conferencing event.
