TelSpan

Here is tip number 2 in our series of eight ways to increase sales with web conferencing.

#2 Monthly Reviews. Make your sales review meetings more effective by keeping everyone in sync with the presentation or information you wish to review. Instead of sending documents out beforehand by email and trying to keep everyone on the same page, use web conferencing to display your information and seamlessly guide your team through the meeting.

With today's web conferencing technology, there is no excuse for not having your geographically dispersed sales team communicating as often as needed to keep things running at peak performance.

You have probably never considered ordering a transcription of your audio or web conference. Many TelSpan clients do order transcriptions from us and here are some of the uses they have for this service:

• Providing content to listeners after the event
• Providing meeting notes to absent staff members
• Meeting disclosure requirements
• Cutting and pasting transcription text for instant blog and social media content
• Identifying key words and phrases for marketing materials

Because every conference call transcript is searchable, you have instant access to key information that will simplify how you write reports, brief clients and more.

Learn more about TelSpan’s transcription services or call us at 800-800-1729 for more information.

Here are our final tips on how to have a successful audio conference call. 

Never put your phone on hold during an audio conference. Many phone systems have a “music hold” feature and putting your phone on hold will play music into the conference. It is recommended you use the “mute” feature on your telephone or hang up and redial when your interruption is completed. When using TelSpan’s reservationless system, you have access to the *1 feature which allows you to mute and un-mute your line.

Use of Cell Phones

Cell phone use is not recommended. Cell phones often experience service drops or pick up static. We understand that with the prevalence of cell phones it is difficult to avoid their use on conference calls, but if a land line is available you should encourage your participants to use it.

Use of Headsets

Telephone headsets can be very useful during a conference call. They allow for freedom of movement, are more ergonomically friendly, and may help a participant to hear more clearly. Be aware though, the quality of these devices can vary. It is advisable to test the quality of a new headset before using it on your audio conference call.

To learn more about TelSpan’s audio conferencing services, call 1-800-800-1729 or visit us on the web.