TelSpan, Inc. an Indianapolis-based provider of web, video, and audio conferencing and online event registration has an immediate opening for an Account Manager.
Position's primary responsibilities are:
1. House Account Service and Development
A. House Account Retention: The Account Manager will call on each existing House Account at least once each six-week period, documenting such contact in CRM, and will seek to retain the Clients’ business and to develop further interest in other TelSpan products. The expectations for these calls will be eighty (80) retention calls per week and are expected to grow over time.
B. House Account Referrals: The Account Manager will pursue referrals from each House Account, regardless of how generated or assigned, with the purpose of selling such Referral prospects TelSpan’s events services. The weekly Expectation of the Account Manager will be an average of at least one (1) House Account referral client per week.
C. New Product Introduction: The Account Manager will drive new products and event services to existing House Accounts. A major point of emphasis will be to gain event usage from House Accounts.
D. Self-Generated New Client Acquisition: The Account Manager will pursue new clients, via cold calling. The Account Manager will perform the following on a weekly basis:
a. Call at least 70 self-generated or TelSpan-supplied cold-call prospects
b. In addition to normally scheduled pursuit activity, call those prospects assigned from special campaigns or promotions
c. Maintain call activity of at least two (2) hours daily during designated call time.
d. Correctly record, maintain and back up all essential contact information in the provided database, including contact comments and follow up dates.
2. New Prospect Contact
A. Call at least 50 (provided) conditioned prospects per week.
B. Correctly record, maintain and back up all essential contact information in the provided database, including contact comments and follow up dates.
Required Attributes of Inside Sales People
• Self-motivated to set personal sales goals and achieve high results
• High tech orientation
• Self-disciplined
• Above average computer skills (including Microsoft Office & Web applications.)
• Above average verbal communication skills enabling inside sales person to engage prospects in conversations about the prospects organization.
• Above average listening skills
• Above average writing skills
• Strong work ethic
For Company information please visit our website at http://www.telspan.com .
Position offers competitive salary, 401(k), paid vacation and personal/wellness days, paid health/dental/vision benefits for employee, and partially paid covered garage parking.
TelSpan, Inc., headquartered in downtown Indianapolis is seeking experienced inside sales people who thrive on HUNTING and closing new customers.
We require experienced and professional inside sales people who sell over the telephone and are able to quickly establish credibility, qualify, determine needs and sell complex technical solutions to new prospects. This is not a telemarketing or customer service position; this is professional selling of sophisticated solutions and services to companies and associations.
Please do not apply, if you do not have solid full-time experience at inside sales making 60-80 outbound calls per day average, closing and signing new customers and gaining new revenue.
Minimum Required Experience for Inside Sales People
Minimum of 2 Years of Inside Sales Experience at:
• Consistently achieving or exceeding quota or sales targets
• B2B inside sales experience proactively making 60-80 outbound dials daily to leads
• Making outbound cold calls to B2B prospects
• Qualifying prospects
• Distinguishing between transactional buyers and buyers needing solutions and knowing what to do with each type buyer
o Consultative or Solutions Selling Skills (Formally trained in sales process or system)
o Working on and/or leading collaborative sales teams with various departments to create solutions
• Selling complex high tech services and solutions (Telecom, IT, Wireless . . . )
• Closing new business and winning new revenue
• Using a CRM or SFA
Required Attributes of Inside Sales People
• Self-motivated to set personal sales goals and achieve high results
• High tech orientation
• Self-disciplined
• Above average computer skills (including Microsoft Office & Web applications.)
• Above average verbal communication skills enabling inside sales person to engage prospects in conversations about the prospects organization.
• Above average listening skills
• Above average writing skills
• Strong work ethic
Work Environment for Inside Sales People
• Professional and conservative environmen
• Warm leads are provided, and sales people may also identify and pursue their own prospects
• Monday through Friday 8:00 AM to 5:00 PM, no overnight, no travel
• Competitive base salary plus uncapped commission
• Paid training
• Health/Dental/Vision benefits paid for employee
• Paid Time Off
• Company matching 401(k) plan
• Partially paid covered garage parking