Most of us consider an audio conference call to be routine, however keep these tips in mid to increase the professionalism of your next call.
• Use a headset or handset with your telephone. Do not use the speakerphone.
• Avoid extraneous sounds such as music, coughing, eating, typing and shuffling papers. The mute button is your friend.
• Take turns speaking and state your name when speaking if you are on a large call.
• Do not put your phone on “hold” during a conference. Your on hold music or messages will play into the call. Mute and unmute your line as needed instead.
• When possible, limit cell phone usage on conference calls. These phones are more likely to drop or add static into the conference.
For more tips, visit http://www.telspan.com/audio-conferencing-etiquette-guide
