Have you ever thought about the quality of the operator on your conference call and the difference that operator makes in the overall presentation of your organization? Have you ever experienced any of the following?
• Operators who are not articulate enough or difficult to understand because of accents or dialects?
• Disappointment with operators who are unprepared or not knowledgeable about your industry?
• Frustration with operators mispronouncing terms and names?
• Static, echo, or sound quality issues during conference calls?
• Not getting enough help and support from your Conferencing Service Provider when planning and setting up your conferencing events?
At TelSpan, we think nothing is more important to the outcome of your operator assisted conference call, than the quality of the operator running your call, and the support system behind that operator. Our operators go through a rigorous training and certification process. Our operators are articulate, fluent, and speak clearly. Our Operator Services Team is backed up by the entire TelSpan team, including Client Services, Quality Assurance, Web Services, as well as our Event Advisors, who help you organize and plan your conferencing event from the pre-planning stage, all the way to post-event analysis.
Think about the difference an operator can make to you, and then give us a call!
