Have you recently hosted a conference call that didn't go so well? There's no need to panic. However, how well you host your conference calls can be a reflection on yourself and your organization. So, to avoid repeating the same mistakes, we have plenty of helpful tips to help you to recover from a bad conference call.
Did your last call suffer from background noise disruption?
Remind your participants to press the mute key on their phone while not speaking. This small step can greatly reduce background noise on a call. TelSpan's conferencing services also provide many features for you to be able to minimize background disturbance to your calls. We include options for the host to mute and un-mute all participant lines, as well as an option for participants to mute their lines individually
What do you do when you hear a disruption from background noise on your call?
Use the command to flag for operator assistance and one of our operators will eliminate the disturbance for you. Have us designate an operator on your line during your call to monitor for audio disturbances.
Having trouble keeping participants engaged in the call?
Add a video element! TelSpan has many web conferencing solutions for adding a visual element to your conference calls. We now also offer a Video Production Service! Have us put something together for you!
Did your call suffer from poor attendance?
Use an online registration tool! Participants cannot attend a conference they do not know about! Having participants register for your calls will increase attendance and will also give a reminder to participants when the call will occur.
Are your presentation skills up to par? Here are a few simple tips:
Open strong with a friendly greeting. Speak loudly and clearly and designate yourself as the moderator for the call. Outline your presentation.
Start with the agenda for the call. This will not only inform your participants of what’s to be covered in the call, it will also keep you on track as well.
Keep on Schedule. Try not to dwell on any certain issue too long to ensure you are able to complete your agenda within the desired time. One thing that will surely reduce attentiveness and participation is running over your scheduled time.
Offer the audience some interaction. Offering question and answer sessions throughout your call will keep your audience engaged and will allow them to discuss any questions they may have during the call. Poll the audience! With our webinar programs, you can ask the audience multiple choice questions and have their feedback almost immediately.
Control the closing. Clearly state when your presentation is concluding. Review the main points of the meeting, go over any goals or expectations you outlined, and then formally end the call.
As you can see, it just takes a few simple proactive steps to help assist you with hosting successful conference calls in the future. Hosting successful calls can provide an environment where participants can be free from distraction and can focus on the message you are presenting.
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