Event management at TelSpan is our promise to dedicate an Event Advisor to your Q&A event from start to finish. You will receive recommendations on the best products to use in order to achieve the most successful event possible. Assistance in the event setup stage, coordinating web training if necessary, and reviewing registration platforms are all included. A confirmation call to ensure your event is scheduled correctly and details are updated puts our client at ease.
On the day of your event, your dedicated head operator will dial out to you and your speaker(s) as VIPs for your pre-conference. During this time, our clients can provide us with any additional call requests as well as discuss last-minute items for the event flow. Your head operator will then provide a professional introduction to your audience and fluidly turn the call to the host/speaker(s) to begin the presentation. During the presentation, host, speakers, and participants have access to support at any time by pressing *0 on their touchtone phone. Q&A session(s) can be held throughout the call by verbally queuing the head operator. At the event’s conclusion, your operator will close the call for you and give you the option to post-conference. Within 24 hours of your event, you will receive a participant list as well as a recording (if previously ordered).
We recognize that when our clients select TelSpan, our service is a reflection upon them. We not only strive to provide great service to our clients, but our clients’ participants as well. Our goal is to provide E3 (“Excellence Exceeding Expectations”) service to everyone we speak with.
Let us manage your next event and see how our event management team can bring professionalism and success to your next conferencing event! Call us at 800-800-1729 to learn more.
According to wikipedia, "The term mission critical refers to any factor (equipment, process, procedure, software, etc.) which is crucial to the successful completion of an entire project. It may also refer to a project the success of which is vital to the mission of the organization which attempts it.
This is a term that recently came up in a discussion I was involved in pertaining to important conferencing events, whether audio and/or web in nature. Does it seem odd to think of a conference as "mission critical"? Not if you really think about it. Does a Corporate Communications Manager view his quarterly Investor Relations call as "mission critical" when his CEO is on the line talking to important invesors? You bet. Does a healthcare organization sponsoring a large continuing education event with a famous doctor as a speaker view his event as "mission critical"? Of course.
When planning your next conferencing event, take a moment to think about its importance, and be sure your Conferencing Service Providor will go to the ends of the earth to handle the critial factors such as locating your speaker, no matter how difficult they are to reach, guaranteeing 99.999% uptime, having live web specialists available to ensure everyone can access the platform immediately, and having US -based event advisors and professional operators on your call to handle any issue with immediacy.
Be sure your next "mission critical" conferencing event is a success!
