News Release: September 22, 2011
TelSpan, the Indianapolis-based provider of worldwide conferencing services, recently announced the promotion of Kathryn Woodward to Manager, Client Services. Ms. Woodward has been with TelSpan since 2006 and during her tenure has exhibited a superior E3 work ethic and exceptional service to TelSpan’s clients while serving as an Operator, Supervisor, and Coach and Trainer for the Client Services Department.
The Client Services Department encompasses the client-facing operational areas of TelSpan, and Ms. Woodward will assume responsibility for all Audio and Web Conferencing, Concierge Event Management, and Video Production Services worldwide. Previously, Ms. Woodward developed TelSpan’s three tiered Client Service Professional certification program and supervised the complete Audio Conferencing Client Experience. Dan Keller, Vice President, TelSpan adds, “Kathryn has shown extreme dedication to client care, and has demonstrated the ability to train TelSpan’s staff to provide the best service levels possible. Her breadth of knowledge of all of TelSpan’s services has provided us with great forward-thinking offerings and new product development. Kathryn is and has been a tremendous asset to TelSpan.”
Ms. Woodward adds, “I look forward to working closely with my team to increase the level of E3 service delivered to our clients each and every day. It is the goal of the Client Services Team to make conferencing as easy and effective as possible for our clients and their participants. It is an exciting time to be part of the Client Services Team, as we continue to roll out complimentary services to our core conferencing products, including Concierge Event Management and Video Production which can help our clients increase productivity, grow revenue, and enhance their image as a professional organization.”
About TelSpan
Founded in 1989, TelSpan is an Indianapolis-based primary provider of conferencing related services, including web, audio, and video conferencing, streaming, recording, online registration, and operator-assisted event and Q&A conferences. TelSpan focuses upon providing high quality conferencing services to organizations worldwide with guaranteed E3 (Excellence Exceeding Expectations) service. For more information, please visit TelSpan’s website at http://www.telspan.com.
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If you would like more information about this topic, please contact Marie Nolan at 800-600-6458 ext. 650 or e-mail Marie at nolanm@telspan.com.
